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Terms & Conditions

In these Terms and Conditions “we” and “us” mean Sambag Pty Ltd As Trustee For the Sam Cooney Family Trust Trading As Sambag ABN 69 890 689 554, the Website Owner, and “you” means you the customer or site visitor.

Please read the Terms and Conditions carefully before placing any orders on www.sambag.com.au

These Terms and Conditions together with your order constitute the entire contract between us and you for the supply of products. No other Terms and Conditions will apply. The contract may not be altered unless agreed to by us in writing or via email.

From time to time we may change the Terms and Conditions on www.sambag.com.au . Please make sure you have read our Terms and Conditions at the time of purchase.

Please direct all enquires for Online Purchases to online@sambag.com.au. Please allow at least 1-2 days for us to respond to your enquiry.

 

Sale

All sales are final, no exchanges or refunds. Terms of offer are subject to change. Free shipping applies to purchases over $200. Please note free shipping is valid for Australian delivery addresses only. Free shipping is for standard delivery only. Due to the promotion we may experience a back log of orders. We appreciate your patience whilst we endeavour to process and deliver your order as soon as possible. Please note express and 3h shipping is not valid for the promotional period.

 

Order Confirmation

OUR GUARANTEE
Sambag strives on providing excellent customer service to all its customers, and we are determined to ensure you are happy and satisfied with your order. If you have any concerns or questions regarding your order please email online@sambag.com.au and we will try our best to rectify the situation for you as soon as possible.

PRICES
Sambag strives on providing excellent customer service to all its customers, and we are determined to ensure you are happy and satisfied with your order. If you have any concerns or questions regarding your order please email online@sambag.com.au and we will try our best to rectify the situation for you as soon as possible.

GST
On all Australian orders, Sambag Online prices are inclusive of the 10% GST charge on purchases. On International Orders, no Australian GST is charged.

CURRENCY
All prices shown are in Australian Dollars. Our currency converter is available for customers wishing to view items in NZD, GBP, HKD or USD. Please be aware that these exchange rates are approximate. All goods will be charged in AUD RRP.

COLOURS
Please note that colours of products will sometimes vary depending on the quality and make of the computer monitors they are being viewed on.

ORDER ACCEPTANCE
Once order placement has occurred, you are engaged in a contract that sees you unconditionally accept the prices and descriptions of the items you have ordered. Once an order has been placed with Sambag Online, you will receive an email confirmation of payment. This email does not promote acceptance of the order, it is simply a confirmation that we have received it.

Unless an order is cancelled by you - the buyer -,order acceptance does not occur until Sambag has emailed you informing you that your order has been dispatched. Once this has occurred, the sale contract has concluded. If we are unable to obtain authorisation for payment or in the case where we may suspect fraudulent use of credit card – we reserve the right not to accept your order. We also reserve the right to not accept your order if certain shipping restrictions apply for the area of delivery, or if the item ordered is out or stock or withdrawn from sale for any particular reason.

PAYMENT INFORMATION
Payment can be made using Visa, MasterCard or American Express. Payment will be processed as soon as your order has been submitted. In the event that your order cannot be filled – a refund for the full purchase amount will be processed immediately. By placing an order online you are confirming that the credit card you are using belongs to you. All credit card holders are subject to validation and authorisation checks by the card issuer. This is especially relevant for overseas orders.

All credit card transactions on Sambag Online are processed using Secure Pay, a secure online payment gateway that encrypts data obtained from customers using Ingrian Devices to provide the highest level of protection available. Ingrian devices provide tamper-resistant protection of cryptographic keys to ensure encrypted data is kept private and secure.

 

Website Terms & Conditions

INFORMATION ON WEBSITE
SAMBAG aims to keep content as up-to-date and accurate as possible. Sambag makes no representation, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of the information contained in the website. Sambag does not accept responsibility for any errors, or omissions in the site contents. Although, SAMBAG will be pleased to correct any errors displayed on our webpages. SAMBAG reserves the right to change or discontinue any aspect or feature of this website. SAMBAG intends to use royalty-free material for the site and not to use any copyrighted material. If this occurs, we’ll remove it. SAMBAG does not accept any liability for any loss or damage suffered (directly or indirectly) by making use of the site’s information. Nor can we guarantee that pages will display correctly in all web browsers or that the website will be online at all times. We cannot accept responsibility for events publicised on our site and we advise anyone planning to attend at an event listed to recheck details. SAMBAG cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may happen when accessing this website. With any Links posted, the onus is on the visitor and SAMBAG is not responsible in any way for any of their contents.

LEGAL CAPACITY TO TRANSACT
If you are under the age eighteen (18) years you CANNOT place orders with Sambag. By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years. Should Sambag suffer any damage or other losses as a result of a transaction entered into by a minor, Sambag reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with Sambag.

OUR LIABILITY
We will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. Our maximum aggregate liability for any products supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the products(s) in question.

CREDIT CARD FRAUD
Whilst Sambag employs the latest in Secure Sockets Layer (SSL) technology software for its transactions with our customers, Sambag will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an un-authorised manner.

FORCE MAJEURE
Sambag shall not be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of Sambag, and Sambag shall be entitled to a reasonable extension of time for the performance of such obligations.

GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the laws of New South Wales Australia and shall be subject to the non-exclusive jurisdiction of the courts of New South Wales Australia.

OTHER TERMS
Our website is provided in the state of New South Wales, Australia and conditions of use are subject to Australian law which governs this User Agreement. We do not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances beyond of our control.

For further information, about any of the information in this statement, please contact our management at the email address online@sambag.com